Data Protection

5lions Privacy Policy

Your personal data is stored securely at 5lions and is never disclosed to third parties without authorisation — read this policy for full details on how data is stored and used.

Last updated: 29 October 2026

Policy Summary

5lions is an online gaming platform operating responsibly and lawfully in Myanmar. This "Privacy Policy" ("Policy") applies to all users who access the 5lions website at www.5lions.onl ("Website"). Please read and understand this policy before continuing to use the website.

This policy explains what personal data is collected, what it is used for, who it may be shared with, and what your rights are regarding your data.

SSL encryption

All data you submit is transmitted securely using SSL encryption.

Never Shared

Your personal data is protected and never sold to third parties for financial gain.

Want to Make Changes?

You have the right to request corrections to or deletion of your personal data.

Section 1 — Types of Personal Data Collected

The following types of personal data may be collected while you use the 5lions platform—

1.1 Data You Provide Directly

This includes data you provide yourself when opening an account or updating your profile—

  • Full name
  • Email address
  • Phone number
  • Date of birth (to verify you are 21+)
  • Payment details (KBZPay, Wave Money, AYA Pay, CB Pay, bank account number)

1.2 Automatically Collected Data

When you visit the website, the following technical data is automatically recorded—

  • IP address
  • Browser type and version
  • Device type (mobile / computer)
  • Date and time of access (Myanmar Standard Time)
  • Pages viewed
  • Information collected via cookies and similar technologies

1.3 Gaming Data

Gaming history data is collected because it is essential for bonus management and responsible gambling operations—

  • Game history
  • Deposit / withdrawal records
  • Promotion and bonus redemption status

Section 2 — Purposes for Using Data

5lions uses the personal data collected only to fulfil the following purposes—

2.1 Account Management

This includes verifying access, securing accounts, and confirming that users are 21+.

2.2 Payment Processing

Bank details are verified to process deposits and withdrawals smoothly and to prevent financial fraud. Withdrawals are normally completed within 5 to 30 minutes.

2.3 Customer Support

When you contact us, your data is referenced so your issue can be resolved quickly. 5lions customer support operates 24/7 and is available in Burmese.

2.4 Legal and Regulatory Compliance

Personal data is retained to meet legal obligations, prevent fraud and money laundering, and carry out responsible gambling policies.

2.5 Service Improvement

Website usage patterns are analysed to improve the games players view and the website's performance.

Section 3 — Data Sharing with Third Parties

5lions does not disclose, sell, or share your personal data with advertising companies, data brokers, or any third party for financial gain. However, data may be shared in limited circumstances as follows—

3.1 Service Providers

For payment processing, only data directly related to the transaction is shared with KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer service providers, in accordance with their privacy policies.

3.2 Legal Proceedings

If disclosure to a relevant legal authority is required due to a court order or a lawful request, only the requested data will be disclosed.

3.3 Business Transfer

In the event of a change in ownership of 5lions, you will be notified in advance that data may be transferred to the successor with the same level of protection.

Section 4 — Cookie Policy

This website uses cookies. A cookie is a small file stored in your browser that helps the website function better.

4.1 Essential Cookies

The website cannot function without these cookies — they are used to maintain your login session.

4.2 Functional Cookies

These are used to remember preferences such as language selection, game history, and website setting notifications.

4.3 Cookie Control

You can review and disable cookies through your browser settings. Please note that if cookies are disabled, some website features may not work correctly.

Section 5 — Data Retention Period

5lions retains your personal data only for as long as necessary to fulfil the purposes described in this policy—

  • Account data — retained for as long as the account is active.
  • Payment records — retained for the period required to meet legal and financial obligations.
  • Game records — retained for the period required to resolve disputes and carry out responsible gambling measures.
  • Browser logs — retained for a short period to resolve website issues, then deleted.

When an account is closed, data beyond the minimum required retention period will be deleted, except for data that must be retained by law.

Section 6 — Data Security Measures

5lions uses technical and organisational security measures to protect your personal data from unauthorised access, breach, alteration, or destruction—

  • SSL/TLS encryption (data is encrypted during transmission)
  • Two-Factor Authentication at login
  • Access control — staff can only access data as required for their role
  • Regular Server Security Audits

While we take all reasonable steps to keep your data secure, we want to be clear that no data transmission over the internet can be guaranteed 100% secure.

Section 7 — Players' Data Rights

Every player on the 5lions platform has the following rights regarding their personal data—

Right to Access

You can request to see what data 5lions holds about you.

Right to Correction

You can ask us to correct any data that is inaccurate or incomplete.

Right to Deletion

You can request that your data be deleted, unless we are legally required to retain it.

Right to Object

You have the right to object to certain uses of your personal data; please note that doing so may limit access to some services.

To exercise any of these rights, contact us at [email protected].

Section 8 — Age Restrictions and Child Protection

5lions services are intended for adults aged 21+ only. We do not intend to collect personal data from anyone under 21, and if we become aware that such data has been received, we will delete it immediately.

If a parent or guardian believes that a person under 21 in their care has submitted data to us, please contact [email protected] — we will act on it right away.

Section 9 — Policy Changes and Notification

5lions may update this Privacy Policy when needed. Any change, however minor, will be reflected in the "Last Updated" date on the website, where players can view it at any time.

For major changes to the policy, we will notify you in advance via your registered email. Continued use of the website after a policy change will be considered acceptance of the updated policy.

Section 10 — Contact for Data Policy Matters

If you have any questions or requests regarding this Privacy Policy, you can reach 5lions customer support here—

  • Email: [email protected]
  • Live Chat: 24/7 — available in Burmese via Live Chat on the website

Please note that when handling data-related requests, we will need to verify your identity before processing anything related to your personal data.

Privacy Policy FAQ

5lions protects your data with SSL/TLS encryption, two-factor authentication, access controls, and regular server security checks. All data is fully encrypted in transit when you access the website, so no third party can intercept it.

Never. 5lions does not sell data to advertising companies or any third party for financial gain. The only sharing that takes place is with banking service providers where strictly necessary to process payments, and they have their own data protection policies.

Data is kept for as long as your account is active. After account closure, data that is not legally required to be retained will be deleted once the necessary period has passed. Payment records and gameplay records may be kept longer to meet legal obligations.

You can email [email protected] to request a correction or deletion, or contact us through our 24/7 Live Chat. To process your request, we will verify your identity against the details registered on your account.

You can turn off cookies through your browser settings. However, please note that if essential cookies such as session cookies are disabled, the website may not work properly and you may have issues logging in or making payments.

When the policy is updated, the "Last updated" date on the website will change immediately and you can continue reading this page. 5lions promises to notify you in advance via your registered email if there are any major changes to the policy.

Information related to KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers is collected only as strictly necessary to process payments, and is stored with SSL encryption for fraud prevention and deposit/withdrawal records. This payment data is never shared with any third party for advertising or marketing purposes.